Last updated: 22 October 2026

Concept Garage respects your privacy and takes reasonable steps to protect personal information collected through our website and business operations.

1. Information we collect

Depending on how you interact with us, we may collect information such as your name, email address, contact details, billing and delivery information, order history, payment transaction details and information you provide when enquiring about a product or project.

Our website may also collect technical and usage information through cookies, analytics tools and similar technologies.

2. How we use information

We may use your information to:

• Process orders, payments and deliveries.

• Respond to enquiries and provide quotes.

• Manage custom projects and customer service.

• Maintain website security and improve website performance.

• Meet legal, accounting and business obligations.

3. Payments and third-party providers

Payments may be processed by third-party payment providers. Your payment information is handled in accordance with the relevant provider’s processes and privacy terms. We do not intentionally store complete payment card details on our own systems unless expressly stated.

We may use third-party services for website hosting, analytics, payment processing, shipping and other business functions. These providers may process information on our behalf or in accordance with their own privacy policies.

4. Cookies and analytics

Our website may use cookies and analytics tools to understand website traffic, improve functionality and assess how visitors use our website. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

5. Disclosure and overseas processing

We do not sell personal information as a standalone product. We may disclose information to service providers, payment processors, delivery providers, professional advisers or authorities where reasonably necessary for business operations or required by law. Some providers may store or process information outside Australia.

6. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information is retained only for as long as reasonably necessary for its business, legal and operational purposes, subject to applicable record-keeping requirements.

7. Access, correction and complaints

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding.

For privacy enquiries or complaints, contact [email protected]. We will review your concern and respond within a reasonable timeframe. If applicable privacy legislation covers the matter and it remains unresolved, you may be able to contact the Office of the Australian Information Commissioner.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website.

Contact: [email protected]
Business: Concept Garage PTY LTD
ABN: 83 626 877 423